Refund Policy

1. Overview

At [Balla sakina], customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help.

2. Returns

• Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Timeframe: You have [30] days from the date of purchase to return an item.
• Non-Returnable Items: Certain items are exempt from being returned, such as perishable goods (e.g., food, flowers), custom products (e.g., special orders or personalized items), and personal care items (e.g., health and beauty products).

3. Refunds

• Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number] days.
• Late or Missing Refunds: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [0528781472].

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [0528781472] and send your item to: [Daisy Building Bur Dubai khaleed bin waleed Road ].

5. Shipping Returns

To return your product, you should mail it to: [Daisy Building Bur Dubai khaleed bin waleed Road].

• Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• **Depending on your location, the time it may take for your exchanged product to reach you may vary.
• **Consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

6. Contact Us

If you have any questions about our Refund Policy, please contact us:

[Balla sakina]
[Daisy Building Bur Dubai khaleed bin waleed Road]
[ballasakina1@gmail.com]
[0528781472]